Contact & grievance officer
The Grievance Officer, the entity behind abhi becho, and where to send a complaint.
Grievance Officer — details not published yet
We are not showing you a name or an address here because this deployment has not been given them, and we would rather show you nothing than show you the wrong one. This is a configuration gap, not the absence of an officer: the platform refuses to start in production without these details, so if you are seeing this on the live site it is a fault and it is ours. Raise anything urgent inside the app, where every complaint is tracked and answered against a deadline.
Every complaint can also be raised inside the abhi becho app, where it is acknowledged within 24 hours and answered within 15 days.
Data Protection Board of India
If you are not satisfied with how we answered you, you can complain to the Data Protection Board of India — the authority set up under the Digital Personal Data Protection Act, 2023. You do not need our permission and you do not have to come to us first.